Frequently Asked Questions
Everything you need to know about our sustainable essentials.
How many trees do you plant for every purchase?
We plant ten trees for every item purchased. To date, we have planted over 100 million trees as part of our mission to restore our planet.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn and unwashed items with original tags attached. Returns are processed within 7-10 business days.
How do I track my order?
Once your order ships, you will receive an email with a tracking link. You can also track your package by logging into your account on our website.
What sustainable materials do you use?
Our clothing is crafted from ethically sourced materials including organic cotton, TENCEL lyocell, recycled polyester, and hemp to minimize environmental impact.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my Tentree apparel?
To prolong the life of your garments and save energy, we recommend washing in cold water and hanging to dry whenever possible.